shopify

54 articles

Shopify Upgrades: 2,000 Variant Limit & AI Powered POS for Omnichannel
Industry

Shopify Upgrades: 2,000 Variant Limit & AI Powered POS for Omnichannel

Shopify has unveiled two game-changing updates that every DTC founder should prioritize: a monumental increase in product variant limits and a sophisticated, AI-enhanced POS system designed for seamless omnichannel retail. As we approach peak season, these enhancements are crafted to empower ambitious brands—allowing them to expand product lines and integrate digital and physical retail seamlessly, all within Shopify's ecosystem. Let's dive into what these changes mean for you and how you can le

Aleena Hassan6 min read
Beyond ROAS: A Small-Brand Guide to Ad Incrementality Testing
Strategies

Beyond ROAS: A Small-Brand Guide to Ad Incrementality Testing

Navigating the current digital landscape as a Shopify brand founder means ensuring every advertising dollar stretches further than ever. Customer acquisition costs have skyrocketed, climbing approximately 60% since 2020 (Causality Engine). Plus, Apple's privacy updates have obscured up to 75–85% of iOS activity, leaving advertisers grappling with diminished visibility (Causality Engine). As a result, your Facebook or Google dashboard might boast a stellar return on ad spend (ROAS), but the prett

Aleena Hassan7 min read
How to Scale Customer Support for Black Friday’s 10x Volume
Strategies

How to Scale Customer Support for Black Friday’s 10x Volume

The Black Friday Support Surge: 10× Volume, 10× Pressure For DTC founders, Black Friday/Cyber Monday (BFCM) isn't a holiday—it's a full-blown stress test. Order volumes can climb 10–50× above the norm (garr.io), but what really shakes things up is the avalanche of support tickets that follow. Consider a wellness brand that once marked a milestone with 400 units sold in a month. Come Black Friday, they skyrocketed to 12,000 orders in just 48 hours, amassing 2,400 support tickets in the same tim

Aleena Hassan8 min read
Black Friday Email & SMS: Tactics for DTC Brands on Shopify
Strategies

Black Friday Email & SMS: Tactics for DTC Brands on Shopify

Black Friday: The High-Stakes Game of Owned Channels Black Friday isn't just another sale—it's the Super Bowl of e-commerce for Shopify-powered DTC brands. In 2023, Shopify merchants hit a staggering $3.36 billion in sales on Black Friday alone, marking a 21% increase from the previous year (Modern Retail). But with that gold rush comes fierce competition: inboxes and lock screens are flooded as brands double down on owned channels. DTC Briefing: Takeaways from this year’s Black Friday results

Aleena Hassan8 min read
The DTC Brand That Says No to Black Friday Deals
Industry

The DTC Brand That Says No to Black Friday Deals

Black Friday is like the Super Bowl for e-commerce. In 2024, 197 million Americans took to shopping over Thanksgiving weekend, fueling a massive $10.8 billion in online Black Friday spending—a 10% increase from the previous year (Reuters). Shopify merchants alone saw $11.5 billion over Black Friday/Cyber Monday (Cinco Días, El País). With stakes this high, skipping out seems unthinkable—unless you're Hiut Denim, the Welsh jeans maker that has boldly opted out of the Black Friday frenzy. El Bla

Aleena Hassan6 min read
Which DTC Categories Are Thriving vs Struggling in 2025?
Analysis

Which DTC Categories Are Thriving vs Struggling in 2025?

In 2025, direct-to-consumer (DTC) brands find themselves navigating a divided landscape: some sectors are enjoying a boom, while others face significant challenges. As operators on Shopify are acutely aware, the current environment demands agility and insight. So, where is growth flourishing, and where is it stalling? Let's dive into a founder-focused analysis of the DTC sectors riding high and those struggling to keep pace. Thriving: Beauty, Wellness, and Everyday Indulgence Despite economic

Aleena Hassan5 min read
Buy Now, Pay Later in 2025: Booming Use Meets Regulatory Reckoning
Analysis

Buy Now, Pay Later in 2025: Booming Use Meets Regulatory Reckoning

If you’re running a DTC brand in 2025, BNPL isn’t just another button at checkout—it’s how millions of Americans expect to pay. U.S. shoppers financed $82.4 billion in online purchases using BNPL in 2024, up nearly 10% YoY (Reuters). By August 2025, we’d already hit $56.3 billion—well on pace to shatter last year’s record. But here’s what matters for operators: BNPL isn’t just for big splurges anymore. One in five BNPL users now use it for groceries (LinkedIn News), and 30% are financing everyd

Aleena Hassan3 min read
eCommerce 101: What Today’s DTC Survivors Know That Others Don’t
Strategies

eCommerce 101: What Today’s DTC Survivors Know That Others Don’t

Direct-to-consumer (DTC) eCommerce isn’t a sideshow anymore—it’s a core channel driving nearly one-fifth of U.S. online retail sales (eMarketer). In 2024, DTC sales hit $213B—up 178% since 2019 (Invesp), and they’re projected to reach $239.7B in 2025 (eMarketer). For founders, that growth comes with a challenge: the bar for differentiation, retention, and profitability has never been higher. This article breaks down the fundamentals every operator should be thinking about in 2025—from market sh

Aleena Hassan7 min read
Is Now a Good Time to Start a DTC Brand?
Industry

Is Now a Good Time to Start a DTC Brand?

The DTC sector in 2025 is split down the middle. Legacy players like Warby Parker and Allbirds are retrenching. Warby is killing its famous Home Try-On program to funnel customers into its nearly 300 retail stores—because most people using HTO already lived near one (Retail Dive). Allbirds posted a 23% revenue drop in Q2 (to $39.7M) and is closing stores while shifting to third-party distribution (FashionUnited). Meanwhile, breakout upstarts are sprinting. Quince—a brand built on TikTok viralit

Aleena Hassan4 min read
The Ugly Ad Advantage: Lo-Fi Content Outperforms Polished Creative
Industry

The Ugly Ad Advantage: Lo-Fi Content Outperforms Polished Creative

Forget the $50k studio shoot. Right now, the best-performing ads in DTC aren’t the ones that look like they belong in Vogue—they’re the ones that look like they were filmed in your kitchen, on your phone, with a little bit of mess in the background. If you’re running a Shopify brand and you’re still prioritizing glossy, pixel-perfect creative, you’re probably leaving money on the table. Let’s get into why “ugly” ads are winning, what the data really says, and how you can make the shift without

Aleena Hassan6 min read
Shopify’s One-Page Checkout Boosts Conversions – But Are You Optimizing for the Right Customers?
Strategies

Shopify’s One-Page Checkout Boosts Conversions – But Are You Optimizing for the Right Customers?

Shopify’s Summer ’25 Edition introduced what many operators have been asking for: one-page checkout. Early tests show conversion lifts ranging from 7.5% on average to as high as 30% (ioVista). For mid-size brands preparing for Q4, it’s a chance to claw back margin at the most critical moment in the funnel. But smoother checkout is only half the game. A newly released 2025 Ecommerce CRO Report reveals that too many Shopify brands are still optimizing for the wrong outcomes—using gimmicks and dis

Aleena Hassan3 min read
Black Friday in August? Why DTC Brands Plan Holiday Campaigns Now
Strategies

Black Friday in August? Why DTC Brands Plan Holiday Campaigns Now

Most mid-sized Shopify brands are still in summer mode—but seasoned DTC operators know Q4 wins are built long before the leaves turn. For direct-to-consumer leaders, August isn’t too early. In fact, it’s the unofficial kickoff for Black Friday and holiday campaign planning. As one DTC operator put it, "Q4 wins are made in Q3." (Jamie Watkins, X) Q4 wins are made in Q3. But right now? Too many brands are coasting… waiting for October to “get serious.” By then, it’s already late. If you want

Aleena Hassan7 min read
AI Shopping Assistants Arrive: ChatGPT Comes to Shopify Stores
Industry

AI Shopping Assistants Arrive: ChatGPT Comes to Shopify Stores

Shopify merchants are facing a new reality: AI shopping assistants are no longer hype—they’re here. OpenAI has launched a built-in shopping feature in ChatGPT, enabling users to discover, compare, and even purchase products directly through chat. For Shopify’s millions of DTC brands, ChatGPT is poised to become a powerful new storefront (LinkedIn). Here’s what’s changing—and how DTC operators can get ahead. OpenAI is working with Shopify to bring shopping directly into ChatGPTThe move pushes Ch

Aleena Hassan7 min read
Streamlining Your Shopify Tech Stack Post-Summer ’25: 5 Essential Apps for ROI
Strategies

Streamlining Your Shopify Tech Stack Post-Summer ’25: 5 Essential Apps for ROI

Shopify’s Summer ’25 Edition brought over 150 new features—from the high-performance Horizon theme to one-page checkout and AI-driven tools. These updates promise to help merchants “scale faster” and “sell smarter.” Early adopters of the one-page checkout are reporting 7.5–30% conversion lifts. It’s tempting to think you can go all-native now. But for US-based, mid-size DTC brands, a lean, high-ROI app stack is still a competitive advantage. The real play is knowing which apps still drive measu

Aleena Hassan3 min read
Same-Day Delivery Showdown Raises the Bar for Shopify Brands
Industry

Same-Day Delivery Showdown Raises the Bar for Shopify Brands

In early August 2025, a new study made one thing crystal clear: Walmart now edges out Amazon in same-day grocery delivery—48% of its grocery customers opt for it vs. 36% for Amazon. Even for mixed carts, Walmart still leads 41% vs. 29% (PYMNTS). Walmart Outpaces Amazon in Same-Day Deal Days Showdown | PYMNTS.comIn the race to dominate modern retail’s final frontier of instant convenience, Walmart has done what once seemed improbable: outpace Amazon in the battlePYMNTS.comPYMNTS Amazon isn’t si

Aleena Hassan4 min read

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